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Frequently Asked Questions
Your Questions Answered
What payment methods do you accept?
We accept credit/debit card payments via a secure invoice link. We also accept Cash App and Zelle.
Can you help with accommodation reservations?
While we don’t handle accommodation bookings at the moment, we’re more than happy to point you in the right direction! We can recommend hotels, resorts, or Airbnb stays based on what you’re looking for, and you can take it from there when you’re ready to book.
Is transportation included?
Most of our tours DO NOT include transportation. However, we can arrange transportation for you. You have the option of booking a driver or renting your own car. If you rent a car, we will provide meeting instructions.
Where is the cruise ship port located?
Roatan has two cruise ship ports, Mahogany Bay is located in Dixon Cove and Port of Roatan is located in Coxen Hole.
Are group discounts available?
Yes, for groups larger than 8 people
What is your refund policy?
We offer refunds, please read our terms and conditions page for details about our refund policy.